I am a primarily qualitative research psychologist with strong interests in patient experience and safety. Before joining the School's Policy Innovation and Evaluation Research Unit (PIRU) in 2019, I completed a PhD in mental health services research at Imperial College London. My doctoral work examined the micro and meso level processes contributing to adverse outcomes of psychotherapy using Constructivist Grounded Theory. During my time at the College, I also worked on randomised controlled trials of complex psychological interventions for adults and children with a range of mental health conditions. Prior to this, I was involved in various health-related primary care informatics projects at St George’s, University of London.