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Open Study accessibility statement

Accessibility statement for open.lshtm.ac.uk

This accessibility statement applies to content published on the Open Study at LSHTM site. This includes face to face and distance learning provisions. It does not cover any element of LSHTM web content outside of Moodle and teaching resources.  

The Open Study at LSHTM site is run by the London School of Hygiene and Tropical Medicine. We want as many people as possible to be able to use the Open Study at LSHTM site. For example, that means you should be able to:

  • change colours, contrast levels and fonts using browser or device settings;
  • zoom in up to 400% without the text spilling off the screen;
  • navigate most of the website using a keyboard or speech recognition software; and
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver).

We have also made the Open Study at LSHTM site text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

Moodle Learning Management System

The Accessibility conformance report (VPAT) for Moodle Learning Management System (LMS) is a statement from MoodleTM on how Moodle LMS complies with the WCAG 2.1 accessibility guidelines. 

How accessible this website is

We know some parts of the Open Study at LSHTM site are not fully accessible:

  • Some PowerPoint presentations, Word or PDF documents do not exhibit all the accessibility good practice recommendations provided within the training or guidance resources.
  • Some teaching resources may not function completely with screen reading software.
  • Some recorded LSHTM videos do not have text transcripts or captions included.
  • Some links are not described effectively and are therefore not as easy to navigate.
  • Some text within Moodle does not reflect accessibility guidelines.
  • Some third-party interactive teaching activities are not optimised in terms of accessibility, e.g. use of Padlet as an online bulletin board displaying images, text and other media. 

Feedback and contact information

If you find any problems not listed on this page or think we're not meeting accessibility requirements, or you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, contact openstudy@lshtm.ac.uk. We'll consider your request and get back to you within ten working days. 

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website's accessibility

LSHTM is committed to making its Open Study at LSHTM site accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

The Open Study at LSHTM site has been tested against the Web Content Accessibility Guidelines (WCAG) 2.1 AA standard.

The Open Study at LSHTM site is not compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Non-accessible content and non-compliance with the accessibility regulations

Non-accessible and non-compliant content is listed in the Open Study at LSHTM site accessibility testing report.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents: The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they're not essential to providing our services. Any new PDFs or Word documents we publish will meet accessibility standards.

Live video: We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

What we’re doing to improve accessibility

To improve accessibility, we're committed to:

  • Providing guidance, and annual staff development for teaching staff on how to create inclusive PowerPoint, Word and PDF resources, using sector best practice recommendations and championing use of the in-built accessibility checker tools as standard practice.
  • Providing teaching teams with standardised and optimised LSHTM templates for all teaching resource creation.
  • Working closely with teaching teams on the construction of their Moodle based modules to ensure they are as inclusive as possible, using Universal Design guidelines, including how to create video transcripts and captions, where possible.
  • Running workshops for teaching teams and course/module administrators on editing in Moodle, using the ‘Atto’ HTML editor accessibility checker and the equation and table editors.
  • Ensuring all teaching teams have a process for students to request accessible content, if identified and working with teaching teams to ensure such resources are replaced with inclusive resources as soon as possible.
  • Ensuring that students have access to SensusAccess to provide format transformation and conversion opportunities to students where required.
  • Providing information to students regarding simple accessibility tools students can use to improve their learning experience, including how to access accessibility features on a Windows computer and Mac, navigating Moodle via the keyboard, IT support within Moodle, free screen reading software, contrast browser extensions, assistive writing tools, free voice typing and text to speech software and translation websites.
  • Checking on the accessibility features of each third-party teaching resource, e.g. Class Collaborate Support - Participant Accessibility, Panopto Learn About Accessibility Features, Turnitin - Accessibility, Microsoft Accessibility Video Training.
  • Promoting to teaching teams the accessibility features of each tool through guidance and training. Whilst we cannot guarantee their complete accessibility, as they are not directly owned or managed by LSHTM, we will strive to only utilise products with such features embedded, as standard.
  • Reporting and working with Moodle and developers to report issues in the Moodle code.  

Preparation of this accessibility statement

This statement was revised on 4 July 2024 by LSHTM IT Services, Centre for Excellence in Learning and Teaching, and the Pro Director Education who directly support the learning and teaching teams in their roles at LSHTM.

Sample pages were tested locally in July 2024, using the WebAIM Web Accessibility Evaluation Tool – WAVE browser extension (Edge) from webaim.org and the accessibility testing tool provided by accessibilitytest.org.